Privacy Policy

Last Updated: 9th November 2025

Welcome to RoyalRubies Jewels (“we”, “our”, “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our website, services, and products.

By accessing or using our website, you agree to the terms described in this Privacy Policy.


1. Information We Collect

We collect the following types of information to provide a seamless and secure shopping experience:

1.1 Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Gender (optional)
  • Date of birth (optional)

1.2 Payment Information

  • Credit/debit card details (processed securely via third‑party payment gateways)
  • UPI or digital wallet information
  • We do not store your complete payment information on our servers.

1.3 Automatically Collected Information

  • IP address
  • Device and browser information
  • Cookies and tracking data
  • Pages visited, time spent, and engagement patterns

1.4 Uploaded Content

If you upload images (e.g., for custom jewellery orders), we collect and store them securely.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve website performance and personalise your shopping experience
  • Send promotional offers, updates, and notifications
  • Prevent fraud, unauthorized transactions, or misuse
  • Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Recognize returning customers
  • Analyse traffic and usage patterns
  • Enhance personalization

Users may disable cookies through browser settings, but some features may not function properly.


4. How We Share Your Information

We do not sell your personal information.

We may share information with:

  • Trusted service providers: payment gateways, delivery partners, analytics tools
  • Legal authorities: if required to comply with law or protect our rights
  • Business transfers: in case of merger or acquisition

All third parties are required to maintain strict confidentiality and security.


5. Data Security

We implement industry‑standard security measures to protect your data, including:

  • SSL encryption
  • Secure payment gateways
  • Restricted access to personal data

However, no system can guarantee 100% security. Users share information at their own risk.


6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (unless required legally)
  • Opt‑out of marketing communications at any time

To exercise these rights, contact us at support@royalrubiesjewels.com.


7. Third‑Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Users should review their respective privacy policies.


8. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us for immediate removal.


9. Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated date. Continued use of our website means you accept the revised policy.


10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, contact us:

RoyalRubies Jewels
Email: support@royalrubiesjewels.com
Website: www.royalrubiesjewels.com


Thank you for trusting RoyalRubies Jewels with your information.

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