Last Updated: 9th November 2025
Welcome to RoyalRubies Jewels. By accessing or using our website (the “Site”) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Introduction
RoyalRubies Jewels (“we”, “our”, “us”) operates this e-commerce platform to provide high-quality unisex jewellery. By using this Site, you acknowledge that you have read, understood, and agree to these Terms.
2. Eligibility
You must be at least 18 years old to use our Site or make purchases. By using the Site, you represent that you meet this requirement.
3. Product Information
We make every effort to display accurate product descriptions, images, specifications, and pricing. However:
- Actual colours and sizes may vary slightly due to screen settings or lighting.
- Product availability is subject to change without notice.
4. Pricing & Payments
- All prices listed are in INR unless stated otherwise.
- Prices may change at any time without notice.
- We accept all major payment methods available on the Site.
- Orders will be processed only after successful payment.
5. Orders & Cancellations
- Once an order is placed, you will receive an email confirmation.
- We reserve the right to cancel or refuse any order due to product availability, pricing errors, fraudulent activity, or other reasons.
- Customers may cancel orders before shipment by contacting our support team.
6. Shipping & Delivery
- Delivery timelines vary based on location and product availability.
- Delays may occur due to courier issues, natural events, or other unforeseen circumstances.
- Shipping charges (if any) will be displayed during checkout.
7. Returns, Refunds & Exchanges
Our Return and Refund Policy applies to all purchases. Key points include:
- Items must be returned in original condition and packaging.
- Customized, engraved, or personalized jewellery is not eligible for return.
- Refunds will be processed to the original payment method after inspection.
(Refer to the detailed Return & Refund Policy page for complete information.)
8. Warranty & Repairs
- We offer limited warranty on manufacturing defects.
- Damage caused by misuse, wear and tear, or accidents is not covered.
- Repair services may be provided for an additional charge.
9. Intellectual Property
All content on this Site—including images, designs, logos, product descriptions, and trademarks—is the property of RoyalRubies Jewels. Unauthorized use, reproduction, or distribution is prohibited.
10. User Conduct
You agree not to:
- Use the Site for illegal or harmful activities.
- Attempt to gain unauthorized access to the Site or servers.
- Interfere with the Site’s functionality or security.
11. Privacy Policy
By using our Site, you consent to the collection and use of your information as described in our Privacy Policy.
12. Limitation of Liability
RoyalRubies Jewels is not liable for:
- Any indirect, incidental, or consequential damages arising from the use of our Site or products.
- Losses caused by delays, order cancellations, or external factors.
13. Indemnification
You agree to indemnify and hold RoyalRubies Jewels harmless from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.
14. Changes to Terms
We may modify these Terms at any time. Updates will be posted on this page with the revised date. Continued use of the Site signifies acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in [Insert City/State].
16. Contact Information
For any questions or concerns regarding these Terms, please contact:
RoyalRubies Jewels
Email: wecare@royalrubiesjewels.com
Phone: 8469693338
Address: 6/1626 Laldarwaja Gundi Sheri, Surat-395003, Gujarat, India
Thank you for choosing RoyalRubies Jewels.