Question 1

Where is RoyalRubies Jewels factory located, and can we schedule a visit?

Accepted Answer

Our direct manufacturing atelier is located at 6/1626 Gundi Sheri, Laldarwaja, Surat-395003, Gujarat, India. Surat is the global diamond polishing and fine jewelry manufacturing capital where 9 out of 10 diamonds on Earth are processed. We welcome registered retail jewellers, wholesalers, and private brands for physical factory audits at our Surat manufacturing facility or high-definition live virtual video walkthroughs.

Question 2

What is your Minimum Order Quantity (MOQ) for wholesale & custom manufacturing?

Accepted Answer

Since we cater directly to corporate B2B clients, we keep our MOQs highly collaborative. We accept orders starting at 5 custom pieces for CAD prototypes, or bulk calibrated parcel programs starting at 100 grams of crafted fine gold. We support emerging designer boutiques and multi-store retail chains alike.

Question 3

Can you turn our physical sample, sketch, or photo into finished fine jewellery?

Accepted Answer

Absolutely. 'Turn Ideas into Jewelry' is our hallmark. You can send us a physical sample, digital photos, or basic hand-sketches. Our CAD designers translate them into highly detailed 3D printable wax molds and photorealistic 3D renders within 24 to 48 hours for immediate approval.

Question 4

Do you manufacture in both Certified Natural Diamonds and Lab-Grown (CVD/HPHT)?

Accepted Answer

Yes, 100%. We maintain separate specialized inventory and cleanrooms for Certified Natural Earth-Mined Diamonds (Kimberley Process compliant, conflict-free) and Lab-Grown CVD/HPHT diamonds (Type IIa purity, DEF colors, VVS-VS clarity). Every stone above 0.30ct can be delivered with dual GIA or IGI digital laser registries.

Question 5

What gold karats, alloys, and metals do you cast in-house?

Accepted Answer

We cast solid Gold (9K, 10K, 14K, 18K in Yellow, Palladium White, and Rose hues) as well as Platinum-950 and premium anti-tarnish Sterling Silver. All metals are laser-hallmarked with legal purity standards (100% BIS Hallmarking) ensuring zero porosity under vacuum argon pressure.

Question 6

Why does sourcing direct from your Surat atelier save 30% to 35% in cost?

Accepted Answer

Nine out of ten diamonds on Earth are cut and polished in Surat. Sourcing finished jewelry directly from our atelier bypasses broker networks in Antwerp, Mumbai, and New York—saving you up to 35% in direct cost margins while ensuring uniform quality control.

Question 7

How do you protect private label client designs and ensure confidentiality (NDA)?

Accepted Answer

Connect with our Surat factory general relationship managers. We review production scaling caps, custom box samples, and setup bilateral NDA legal protocols. Your proprietary 3D CAD files, custom moulds, and branding stamps are secured in encrypted fireproof vaults and never disclosed to third parties.

Question 8

How is global export handled, and is the shipment insured door-to-door?

Accepted Answer

We provide 100% insured door-to-door armored transit worldwide via Malca-Amit, Brink's, FedEx International Priority, and DHL Express. Shipments to the USA, UK, UAE, Europe, and Canada are fully customs cleared with official Certificate of Origin.

B2B Terms of Trade & Manufacturing

1. Purity & Hallmarking Compliance

2. Diamond Certification & KPCS

3. International Express Logistics & Insurance